The ServiceNow Node for Webex Connect empowers organizations to efficiently manage incidents by integrating ServiceNow's capabilities directly into the Webex Connect platform. This integration streamlines incident tracking and resolution, enhancing operational efficiency.

App Benefits

• Centralized Incident Management: Create, fetch, and update incident tickets within ServiceNow directly from Webex Connect, ensuring seamless communication and swift resolution.
• Improved Response Times: By automating incident communication, managing incidents within Webex Connect allows teams to respond more quickly to issues, reducing downtime and enhancing productivity.

How to Get Started

• If the integration is not available on you account by default, please get in touch with your account manager. Create client credentials system properties on your ServiceNow account. For more details, please visit <https://help.webexconnect.io/docs/servicenow-node>

Required Account Types

• Webex Account: Webex account is necessary to access Webex Connect.
• ServiceNow Account: ServiceNow account with the appropriate roles is required to integrate and manage incidents.

Pricing

The ServiceNow Node is available as part of the Webex Connect platform subscription. Please connect with your account manager for more information.